Contact Us
We're here to help — whether it's about orders, sizing, delivery or product questions.
Customer Support
Get in Touch
Email: support@petplanetstore.com
Business Hours:
Mon – Fri, 9:00 AM – 6:00 PM (UK time)
Company:
CRESTFIELD TRADING LIMITED
Address:
128 City Road,
London, EC1V 2NX,
United Kingdom
Common Questions
- Shipping & delivery times
- Return & refund support
- Payment and order issues
- Product recommendations
Send Us a Message
Have a question, need help with an order, or want personalized product advice?
Our team is here to support you and your furry, feathery, or scaly friends.
We typically reply within 12–24 hours.