Who We Are

Pet Planet — a cozy online home for cats, dogs, birds, reptiles, and small pets.
Business information PetPlanetStore is operated by CRESTFIELD TRADING LIMITED. Registered in the United Kingdom. Registered address: 128 City Road, London, EC1V 2NX, United Kingdom.
Customer support Email: support@petplanetstore.com (recommended) Support hours: Mon–Fri, 9:00–18:00 (UK time) If you don’t have a domain email yet, replace with your current support email.

Pet Planet is an independent online pet store created for people who treat their pets as family. We build a curated catalog of practical, good-value items — so pet parents can find trusted options in one place without spending hours comparing listings.

Our Story

We started with a simple goal: help pets live safer, happier, and more comfortable lives without wasting money on products that don’t last or don’t fit real daily needs. Over time, we gathered feedback from pet owners and refined what we offer — focusing on usefulness, materials, and clear expectations.

Today, we work with selected partners and reliable logistics services to deliver our products to customers in different regions. We keep improving step by step, adding items only when we believe they genuinely help.

What Pet Planet Stands For

Comfort & Safety First

We prioritize real daily use — not just attractive photos.

From beds and feeders to toys and accessories, pets come first.

Practical Quality

We review materials, sizing, and common usage scenarios before listing.

If something doesn’t meet our standards, we don’t keep it.

Clear Policies

Transparent pricing, shipping info, and return expectations.

No hidden surprises — details are stated on product pages and policies.

For Every Kind of Pet in Your Life

Different pets have different needs, and every family has its own lifestyle. That’s why Pet Planet supports multiple categories, so you can shop with clarity.

Cats & Kittens Dogs Birds Rabbits & Small Pets Reptiles Insects & Micro Pets

Why Shop with Pet Planet

  • Curated selection — we grow responsibly instead of adding random items in bulk.
  • Helpful details — clearer sizing, materials, and usage notes where possible.
  • Reachable support — contact us anytime if you have questions before or after purchase.
  • Long-term mindset — we’d rather earn trust steadily than promise unrealistic things.

Ready to explore Pet Planet and find something for your furry (or scaly, or feathered) family member?