Dog starter help
Request a Dog Starter Kit Recommendation
Share your dog's size, age, and what you still need. We will point you to the right beds, toys, or care items without making you dig through the whole catalogue.
- Reply target: within 12–24 hours
- No payment step required to ask for help
- Use policy links before checkout if you want reassurance first
Request a Dog Starter Kit
We're here to help — whether it's about orders, sizing, delivery or product questions.
Dog Starter Kit Support
Get in Touch
Email: support@petplanetstore.com
Business Hours:
Mon – Fri, 9:00 AM – 6:00 PM (UK time)
Company:
CRESTFIELD TRADING LIMITED
Address:
128 City Road,
London, EC1V 2NX,
United Kingdom
Common Questions
- Shipping & delivery times
- Return & refund support
- Payment and order issues
- Product recommendations
Send Us a Message
Have a question, need help with an order, or want personalized product advice?
Our team is here to support you and your furry, feathery, or scaly friends.
We typically reply within 12–24 hours.
Tell us your dog's size or age, what you already have, and what is missing. We will reply with a tighter starter-kit recommendation.
- Dog size or age
- What you already have
- What is still missing